Well & Being Spa

I had one of the most relaxing massages of my life with Andrea, an exceptional and gentle masseuse. Her practice of asking for consent before any touch truly sets her apart and demonstrates her respect and professionalism. I thoroughly enjoyed my experience at the spa, which included a fantastic massage, a rejuvenating facial, and access to various facilities such as the sauna, steam room, waterfall, hot and cold pools, inhalation room, and unlimited snacks, including coffee and tea. The only aspect I would have liked to experience was the rooftop pool, which is currently under renovation. I will be coming back.

A Wonderful Spa Experience with a Few Minor Improvements Needed Overall, this spa provided an amazing experience with exceptional service. The team went above and beyond, even wishing me a happy birthday and surprising me with a thoughtful gift—a delightful touch that added to the celebration with my friends. We planned a full day, arriving early to enjoy the amenities and ending with facials in the afternoon. I highly recommend this approach, as the facility is truly remarkable and fully equipped for a serene spa day. The spa does have a dedicated pool, but it was under construction during our visit. While they offered access to other pools on-site, we opted for the adults-only pool, which was a bit of a walk from the spa. We spent a relaxing morning there and enjoyed lunch by the pool—the poke bowl was delicious, and the drink selection was excellent. However, we accidentally left our credit card at the pool and had to return the next day to retrieve it. I believe this could have been avoided if the spa pool had been open, or if a system were in place to allow guests to use spa credit at the pool instead of leaving a card on tab. The spa’s facilities were impressive and well-managed. Although it was a busy day, the flow of guests between rooms allowed us to fully experience each area. We enjoyed the hot and cold plunges (the cold pool was at a manageable 54 degrees), as well as the steam room and sauna. However, the lavender relaxation room was consistently occupied by guests napping across the benches, which made it challenging for others to use. If this is a common occurrence, it would be helpful for the staff to encourage a similar flow as in the other rooms so that everyone can enjoy it. Despite these minor inconveniences, this remains one of the best spa experiences I’ve had. I look forward to returning once the spa pool reopens and highly recommend making a full day of it.

Raquel is AMAZING. I had the CBD Gemstone Massage with her and she made the whole experience so relaxing! We had a Spa’rty and everyone had such a great time! The staff were very nice and accommodating. The inhalation room was the perfect place for one of our girls who needed to pump and they were also able to store her breastmilk. Bonus points for Jasper for being a very good doggy and joining us!

A complete Day Spa Destination with all the amenities to fill your needs and desires. There are three levels to satisfy your inner self and your inner being. From a whirlpool, to a sauna, Swiss shower (water pressure very low), inhalation room, steam room, cold therapy pool, swimming pool and much more. The spa attendant, Maria, exceeded our expectations with Exceptional Service.

To be clear, the spa itself is incredible. The facilities are beautiful, the staff are friendly, and the services are top notch. Guests are the problem. So many guests, from service appointments, the salon, memberships, Gold, and Privado, are all allowed in, making it nearly impossible to find lockers, seats by the pool, or peaceful areas where obnoxious people aren't talking. Fairmont management, please find a way to limit or stagger access so this can become an enjoyable experience again.

Wonderful experience! I feel relaxed after my full body massage with Jen. The jacuzzi is everything! I highly recommend taking yourself and your best girlfriends to this spa. There is so much to do, and the beautiful female staff members are kind and attentive. I included a picture of the area in front of the spa. Please note that the spa is far from the front entrance of the resort, so definitely ask to be escorted via golf cart to the spa.

So disappointed. I have been to many spas and for what we paid the service should have been better. It is Barrett Jackson weekend so it was packed they didn’t have enough room for all the women and they kept saying be quiet and I wasn’t even talking!! Then they told me that I can’t even have a phone out! My daughter is in labor so I was not going to put my phone away. It wasn’t like I was talking on it. I had it in my hand!! So incredibly rude and when you drop 1k in one day you should be treated better. Don’t go there are so many other amazing spas.

I must say, this rating is for this experience since the guest access changes due to the ridiculous overcrowding and noise. The facilities are still beautiful, staff is amazing and spa services exceed expectations but unfortunately it’s hard to enjoy the spa facilities when open lockers are hard to find, Saunas and plunge areas filled with excess people and constant loud chatter. There was zero eucalyptus aroma (their signature), dirty towels left everywhere. Pool area amazing with excellent staff but very difficult to find 2 chairs, regardless of turnover it shouldn’t feel like vultures hovering over pray. Moving around the locker room is difficult, filled with people. Sharing with leveled guests, spa services ends mems has sadly taken away from the experience they are hoping to share. Unfortunately this reminds of an over populated airport lounge that’s given too much access. This spa has always been a favorite, we desperately hope they improve capacity issues such as revoking mems use during the weekend :(