The Spa at Four Seasons Resort Jackson Hole

Super blissful after snowboarding. I had the hot tub and cold plunge to myself. The massage therapist was attentive and gave tips post massage

Had a cold earlier in the week (all symptoms gone now) and as such wanted to be courteous and let them know during my pre-treatment questionnaire. The questionnaire groups “cold, flu, or fever” into one and because of this, in order to tell them I had a stuffed up nose earlier in the week (yes, that’s all I had) I had to click that option. Fast forward two hours to the start time of my couples massage (it was actually 5 minutes after it was supposed to start) and the therapist comes out to get me holding a mask and asks if I would be comfortable wearing it. Seeing this as a reasonable request I reply “absolutely, no problem”. She then goes back to discuss further with my partners therapist. 5 more minutes later I’m greeted by the spa manager who informs me that they are refusing service. I explain that we were just trying to be extra cautious and that we are asymptomatic, and furthermore, that a member of my family who has actively been sick was able to receive treatment just fine earlier in the day, at which point she tells me it doesn’t matter. I waited 2 hours after my questionnaire to be told (after the time when my massage was supposed to start) that they are cancelling, again, after I agreed to mask up for the entirety of it. Entire day upended and no opportunity for reschedule. Incredibly poor service, communication, and initial resolution. Luckily hotel managers were super understanding and helpful in creating an eventual resolution

This was a top 5 facial experience. Yes the price is up there but it they seriously deliver. The spa amenities are great. There are showers, private bathroom stalls, private dressing rooms and a sauna. They also have small pools/spas as shown on the pictures. I had a mountain facial with Violet and added a foot treatment. The mountain facial is luxurious and smells amazing. It felt pretty gentle on my skin. The facial did include extractions. Violet was great and followed all my cues for a quiet experience. She was polite and lovely. The foot treatment is a must for anyone experiencing swelling from the altitude or tired feet from skiing/snowboarding. It was akin to a paraffin treatment with a massage but less sticky and very well priced at $30. Last thing about the facial which I really enjoyed was the table. It was ajustable so you could as upright or as flat as you need for your comfort. After the treatments you have full use of the spa which makes for a nice wind down buffer before you head back out to the mountain. As far as COVID and safety restrictions: there was the usual paperwork, mask regulations and temperature checks. Highly recommend!

Spa services are really nice. The locker room/lounge is pretty special and relaxing. The pre/post mssage service areas come with access to sauna, cold plunge, and pool. This area has a very nice sitting lounge with plush recliners, infused water, and light snacks. This spa was the perfect place to unwind.

I recently enjoyed a day at the Four Season's Spa in Jackson and I highly recommend it for travelers, vacationers if you're in the area. Natasha was super sweet, friendly and attentive. The atmosphere was relaxing and I felt pampered and rejuvenated. A great way to rest and relax between other fun vacation activities and excursions. Appointment booking process was quickly and easily done on line as well.

Travis is simple the best. He clearly and concisely is able to understand and recommend the right tool from the ole fish box. He will order custom if needed. Thanks for what you do! HH

Be careful and double check information. 2 different spa attendants provided different information about spa facility use. Spoke with spa manager to discuss conflicting information and she did nothing to fix it. Train your staff to ensure they provide accurate information so guests aren't disappointed.

I never took advantage of the spa but I did meet the attendant and she was very pleasant