Spa Soak
Day spa
1733 N Milwaukee Ave, Chicago, IL 60647
Business Hours
Friday
10 AM–7 PM
Monday
10 AM–4 PM
Saturday
9 AM–7 PM
Sunday
10 AM–5 PM
Thursday
10 AM–8 PM
Tuesday
10 AM–8 PM
Wednesday
10 AM–8 PM
About Spa Soak
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Location
Reviews
Claire Wilson
I’ve had a facial and a massage with Tegan and a signature muscle melt massage with Alazae. Very kind and GREAT at what they do. Will definitely be back!
Alison Mankowski
I had a great massage from Marta, but this being my first time there, I was underwhelmed. There is no Spa (think comfy robes, changing rooms, showers and nice products when you’re done) and there is no Soak (think whirlpool, saunas), so I don’t get the name.
Cindy Stuch
Bad experience all around.
Booked a massage for 10am today and showed up on time. Receptionist couldn’t find me in the system. I show her the reservation I booked through classpass and she manages to find me.
The massage therapist either called off or double booked and my only option is to reschedule. This would be totally fine if they had told me this before I left the house and not at the front desk.
She said 2:15pm today they have an opening, ok cool put me in.
Just kidding! 2:15pm is not available and they’ll have to reschedule me to a different day.
I then asked for a refund and she told me she doesn’t know how to refund classpass. I had to leave Spa Soak after 15 minutes of just standing there and contact classpass MYSELF.
If you can’t handle classpass reservations, please take yourselves off classpass. This was a horrible experience and it felt like I was inconveniencing the front desk for a massage booking! Leaving more stressed than when I arrived.
Hope Hasan-Kunovac
My bestie treated me to a 90 min massage. The time flew, but Marta was great! Super clean and zen. Will come back soon!
Zain Palacios
My aunt went here on Monday 3/31 as a treat for her birthday, she only got 45minutes and is extremely disappointed
Lisa Young
I had the most amazing therapeutic massage today with Joi! It was relaxing but also incredibly effective - it felt like she unlocked all of my tight muscles, and I left feeling so terrific. She also helped me understand which muscles were especially tight and suggested stretches to do in between massages. I will definitely be back!
Laura C
Do not recommend. Received different therapists than we booked online months in advance. Lots of unnecessary confusion. One member of our party ended up with a therapist we did not care for from a past visit. No apologies for the mix up or any accountability. We were given lots of attitudes. Jennifer and Marta are extremely rude and not friendly. Please go somewhere else. Will not be returning unfortunately.
Amanda Salih
The massage wasn’t terrible, but I originally signed up for scalp, neck and shoulders and there was no scalp massage. Also felt cut short on time and there was a little bit of mix up on what I could do due to pregnancy.
I was a little disappointed with how they were a bit aggressive and defensive when I brought it up from someone sitting beside the receptionist. I just moved from out of town and this was my first time coming.
I thought that was not polite and could’ve been handled more professionally.
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Contact & Hours
Hours
Monday
10 AM–4 PM
Tuesday
10 AM–8 PM
Wednesday
10 AM–8 PM
Thursday
10 AM–8 PM
Friday
10 AM–7 PM
Saturday
9 AM–7 PM
Sunday
10 AM–5 PM
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