Soul Spa

Name: Soul Spa
Address: 407 S Congress St, Jackson, MS 39201, Jackson, Mississippi, US
Telephone: (769) 235-8401
Rating: 4.5

Spa

4.5 (106 reviews)

407 S Congress St, Jackson, MS 39201

(769) 235-8401

https://soulspajackson.com/

Business Hours

Friday 9 AM–6 PM

Monday 9 AM–4 PM

Saturday 9 AM–6 PM

Sunday 10 AM–6 PM

Thursday 9 AM–6 PM

Tuesday 1–7 PM

Wednesday 9 AM–6 PM

About Soul Spa

Location

Reviews

Britney Daley

2024-8-10

Literally the best service there is in the metro! Everyone is so kind and accommodating. The place itself is absolutely gorgeous and puts you in the exact relaxation you deserve 💙 get there an hour beforehand, and you get to take advantage of their services: sauna, showers, relaxation room, zen garden, and whirlpool. You can feel the caring and positive energy the moment you walk in. This place must be Jackson’s best kept secret because I can’t understand how I had never heard of it before! I highly recommend

Evelyn Edwards

Soul Spa is truly a hidden gem in Jackson, MS! From start to finish, my experience was absolutely top-tier. I indulged in the hot stone massage by Carrie and the hydro facial by Davetta — both were phenomenal. Their attention to detail, professionalism, and calming presence made me feel like I was being pampered at a luxury spa in Turks & Caicos or the Bahamas. That’s not an exaggeration — it’s a fact. The environment (indoor and outdoor) is serene, upscale, and immaculately maintained, creating the perfect setting for a day of self-care and relaxation. If you’re on the fence, do yourself a favor and book the appointment. You can thank me now or thank me later — either way, you won’t be disappointed.

Christina Calloway

2024-1-5

I recently visited Soul Spa for the first time during a visit to Jackson and was happy to experience this type of spa in the area. It is inside of a hotel but has a separate entrance if preferred. The staff was courteous and attentive and very area of the spa was clean and very serene. The dressing room includes lockers, restrooms, showers, and a sauna. The robes and slippers were comfortable. I was able to relax in the relaxation room prior to and after my massage service where I was served tea and you can have light snacks (as well as order directly from the hotel bar/restaurant). Overall a great experience but the reason for my rating is that the massage room was very cold and thus not comfortable or relaxing. I alerted the masseuse who also agreed even mentioning that her hands would be cold because of it - when she checked the thermostat it was 65 degrees in the room (during a winter time visit to the spa). Although the massage table was heated I was nearly nude and thus very cold during the massage session. The masseuse attempted to change the temperature but it did not rise during my session.

Jasmine Denise

Me and my mom recently visited for about 3 days, we stayed in the hotel which of course is where the spa is located. The spa was very nice, the staff were friendly and very attentive. The atmosphere was very pleasant. I had the full body massage, just for general relaxation. When the massage was done my body felt fine and relaxed, but when I woke up the next morning I had the most intense pain in my calf muscles. My calf muscles were very sore to the point where I could barely walk, this carried on for about 2-3 days. The masseuse was very consistent with checking in on me and if he was applying too much pressure to let him know, so it kind of shocked me on why my calf muscles felt the way they did because I didn’t feel any discomfort during the massage. I just recommend a slight stretch before doing the massage. If your masseuse is on the buffer side to just ease up Alil with how much pressure they apply because sometimes we’re unaware of our strength. Overall the service was lovely.

Adam Gordon

2024-1-22

Fantastic spa! Stephanie did wonders on my neck! The sauna and shower afterwards were really nice. There is a 22% fee tacked on in the fine print. And only a very small portion of that (18% of it) goes to your masseuse, so remember to tip on top.

Roda Carter

Pretty much an almost perfect spa experience due to the top rate staff and manager. My nail tech, Ariel, was one of the best I have ever experienced! She was knowledgeable about nail health and was skilled and professional. My cuticles were properly trimmed, not over cut. The hot tub wasn't working well and had leaves and debris in it, so we skipped that. The sauna was a bit too hot, and my toes felt like they were cooking, so I only stayed in there for 10 min. I am used to the best saunas, so I don't think I am over sensitive to heat. My sister recommended the shower, but I didn't have a chance to use it, so next time! They shouldn't refold the throw blankets for the next guest after someone uses them on the lounge chair, though 🤔. I saw them do that repeatedly as people came and left the lounge, and that wasn't a good look. Overall, it was a worthwhile experience and mostly because of the staff being so attentive, and I would go back again.

Alexis Grace

Had an amazing 80 min soul relaxation massage by Kenny. I was a little overwhelmed by the day I had prior but he made sure I was relaxed and that all my problem areas were taken care of . Will be back!

Amber

Awesome and friendly staff! I enjoyed the service of a facial, message and body scrub! The scrub was a bit harsh, but everything and everyone was very welcoming! To the esthetician who gave me the best facial and recommendation thank you! Second time coming here since 2019 to celebrate my solar return. Reason for my rating is due to the salt scrub room being very very cold. The bed was not heated and water was very cold as well.

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