Skin. by HC

TL;DR totally okay for a 1 time visit; don't love the hidden mandatory 22% gratuity In store ambiance: 4/5 Overall for The Skin Ritual: 3/5 I surprised my fiance with this for her belated birthday and she was excited and surprised when we walked in - the staff are very friendly and serve their customers well from my observations. They are covering their bases with the skincare routine and allergies, which is nice. The post-booking email entailing the mandatory 22% was off-putting but I still decided to give them a shot. Perhaps my expectations for a spa are too high since its a rare event, the saving grace was that Kelsey did get my fiance relaxed enough to nearly fall asleep during the appointment. However she did also not have enough pressure sustained for the massage portion. The complimentary cocktail at the end was yummy and delicious. The roasted nuts and pillow room were a good feature while I waited for the appointment to be complete. Overall the experience was so-so but not enough so to warrant coming back here specifically.

Lexi did a fabulous job on my skin. She was thorough, yet gentle. I felt so relaxed throughout the whole service and loved the mint tea I enjoyed afterwards. I’m glowing and can’t wait to go back!

I absolutely loved Skin.! The atmosphere was lovely and the space itself was beautifully curated. Everyone was extremely thoughtful and welcoming. Gabbie was kind and conscientious of what I was hoping to get out of the experience, and gave an excellent massage. Will be returning in the future :)

I had an amazing experience at Skin. I’d been wanting to visit for a year now and finally made it happen. I just knew from the moment I jumped online and found an appointment time. No issue at all. And upon following up to confirm, Josh contacted me promptly and guided me through selecting the Hammam and the Sculpt facial. I ended up making my appointment day a “me” day to usher in October and a new season, a Birthday treat for myself. The Hammam was what I most wanted. I feel like Josh really listened to what I wanted and guided me not only as far as treatments but ensured I knew exactly what was entailed, what enhancements I could add such as the foot scrub, eucalyptus bush and head wash. Don’t skip any of these :-). He also advised that I could stick around as long as I wanted after and that I would be served miso soup after and could opt for a cocktail. Upon arrival, I was welcomed into an amazingly inviting space. And the aroma, lighting, it was transportive. No devices are allowed which is great! You leave your cares at the door literally. The decor and music 🎶 is such a mood. Everyone is so attentive, my belongings were taken and secured, I was given footwear to change into and I was offered a beverage and to just chill. I was greeted by Lexxy who walked me thru what to expect with my Hamaam. I love that she sat down and took care to explain the treatment, what she’d be doing and made sure I was comfy instead of rushing me to the treatment. Hamamm is such an intimate experience, comfort is a MUST. As beautiful as the lobby is, the treatment rooms are GORGEOUS and the Hamaam room is dreamy. The patina and the window OMG. The treatment was just divine and I can write a book on the act of surrendering to just being nurtured and cared for and letting go of inhibitions and insecurities and how you feel empowered and just grateful for the vessel that is your body. The dry brush and the bubble blanket were my fave features. But an amazing experience overall, I don’t know the last time I felt so catered to. I love that time is extended after to just sit with yourself. I was given a robe to chill before being introduced to Breezy who did my sculpt facial. So sweet and she approached treatment the same which was great b/c what I selected wasn’t entirely what I thought so we made a slight adjustment. But she is awesome and such great knowledge and expertise. After I was done, I legit felt like a whole, new person. EXACTLY what I wanted. Every expectation was exceeded. I made the trek from DC and so worth it. And to my surprise they offered me to chill in the pillow room. I didn’t even know they had this room! Now I wanna replicate at home LOL! Breezy showed me in and stayed for great conversation regarding implementing practices at home. Josh politely served my soup and tea in there. It was amazing. I wasn’t rushed out and probably stuck around for a good hour talking to Josh and shopping their retail area which I really enjoyed. 2 pairs of shoes, incense and pins later, I finally got out of there but not before saying bye and thanking 🙏🏾 all of them immensely for the service and for being such good stewards and making me feel welcome. I highly recommend and can’t wait to return.

I thoroughly enjoyed the staff's kindness, especially Vesta, who provided an excellent facial. Her hospitality made me feel lighter in the world. I highly recommend this spa for its cleanliness, coziness, and warm decor. My only suggestion is to enhance the experience with more soothing soundscapes. Overall, a 10/10 recommendation.

Went for the first time today for a facial and reflexology - Vesta was lovely! I don't know if I have ever been this relaxed in my life. It's a beautiful space, everyone who works there was very kind, and the services were relaxing and thorough. I highly recommend!

Skin by hc is one of a kind! Skin allows you to access a new level of self care & confidence when you enter the establishment! The warm hospitality fills the room from the moment you step inside! As you’re greeted everything becomes personable! The ambiance of the establishment allows for you to enter a calming atmosphere which allows you and your loved one time to center your focus on self and one another. The massages are remarkable, from beginning to end, don’t miss out!! Having someone who inquires what your needs are and focuses on them makes you feel heard and seen! Concluding the message, being able to sit and relax in the cove with hot tea makes the whole experience worth while. Connecting with yourself & your loved one allows for a time of peace, comfort, and unity! Skin we thank you for allowing us to connect in this space with you all see you soon!

My #1 and the only spa I love in Richmond ❤️ My favorite facials are the Skin Dew and the Skin Gym. Their staff are very mindful and take care of you from the moment you walk in to the moment you walk out the door. I always look forward to visiting Skin because I know I’ll be handled with care and the calm atmosphere allows me to truly have a place of peace.