Serenity Spa by Westgate
Spa
915 Westgate Resorts Rd, Gatlinburg, TN 37738
Business Hours
Friday
9 AM–6 PM
Monday
9 AM–6 PM
Saturday
9 AM–6 PM
Sunday
9 AM–6 PM
Thursday
9 AM–6 PM
Tuesday
9 AM–6 PM
Wednesday
9 AM–6 PM
About Serenity Spa by Westgate
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Location
Reviews
Ben U
This massage here at Serenity Spa is one of if not the best massage experiences I have ever had. The ambience is very calming and relaxing with electronic tea lights, dim lighting, and tranquil music along with refreshments. Staff are very professional and friendly. We had the couples massage with the Himalayan hot stones as an add on. Our masseuses were Leigha and Heather and they both had soft hands along with refined technique. Also, the spa is equipped with more advanced equipment including a heated massage table. Our masseuses asked for our preferences (including level of clothing) on the massages and followed it without judgment. The couples massage is comprehensive, covering us from head (scalp too!) to the feet and everything in between (except abdominal which I specifically requested to avoid but it doesn’t seem like they do that anyways). The cost is a little steep especially once you factor in taxes, but if you want a massage on your trip here, this experience will not disappoint and may even exceed your expectations!
Ann Moore
Heather and Kora were amazing. Heather did my deep tissue massage and worked out so many sore spots I did not know I had. It felt so good. Kora did my facial/massage. It was amazing and made my skin feel so soft. I would highly recommend them to everyone.
Kelly and Danny Bosch
My husband and I had the most amazing couples massage at Serenity Spa at Westgate! Our therapists ( Emily and Amber) were so caring and professional. They were very attentive to our problem areas. We walked away feeling so refreshed and relaxed! We can't wait to return !
Valerie McClure
I have had well over 100 massage in my lifetime and that was by far the best. An amazing team of Kora and Amber on facial and massage. I am usually reading to leave after my services but today I’m melting into my relaxation room chair. Amazing!!!
Candice Long
Had an amazing massage by Amber! The massage bed was heated, and the room was so calm and relaxing—it was the perfect escape. Amber’s technique was incredible—she knew exactly how to work out all the tension and made sure I was comfortable the entire time. I left feeling completely refreshed, stress-free, and like a whole new person. The ambiance was spot on, with soothing music and just the right amount of pressure. Highly recommend Amber if you’re looking to unwind and treat yourself to some well-deserved relaxation!
ALISHIA CARR
Couples Swedish massage:
Amber has magical fingers! I absolutely loved her massage. I’m usually extremely tense and find it hard to relax however my body went completely limp and fell to her fingers. This is a must do every time I’m here in Gatlinburg. The atmosphere of the spa is extremely relaxing and serene. The aroma therapy was definitely worth the few extra dollars as well so definitely add that on! Heather has to be awesome as well because the hubby was snoring through his entire massage 🫢🥰 thanks ladies as floor nurses our bodies definitely needed this!
Rachel Shepherd
Emily & Heather did a wonderful job! We booked this as part of a bachelorette trip and we were not disappointed. The environment is very relaxing and they made sure we were comfortable the entire time. I have had several massage experiences and this was one of the best! We will definitely come back when we visit again!
Elaine Stephens
Was so much more than I expected. KORA was magnificent. I had the oxygen facial for the first time. I wasn't expecting to have an above shoulder and facial massage. What a surprise. I have had many facial massages but Kora gave the best ever.
Thanks Kora!!!!
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Contact & Hours
Hours
Monday
9 AM–6 PM
Tuesday
9 AM–6 PM
Wednesday
9 AM–6 PM
Thursday
9 AM–6 PM
Friday
9 AM–6 PM
Saturday
9 AM–6 PM
Sunday
9 AM–6 PM
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