Natural Alternatives Salon & Spa Turkey Creek

Nicole did my haircut this week and she was beyond phenomenal. She is so sweet and personable, and extremely talented! She gave me the best head massage when she washed my hair (lol had to mention it) and listened to every word I said as we talked about what I wanted. The salon is very cute and clean. Overall, amazing experience and my hair hasn’t looked or felt this good in a long time.

I have been coming to see Autey for a while and she always does such an amazing job on my hair! She is so incredibly talented and always makes sure that I am comfortable! I always look forward to coming to see her, I cannot recommend her enough!!!!! :)

My experience at this salon/ spa was relaxing to say the least! I was greeted by the soothing scent of aroma therapy upon entering the salon. My masseuse, Amanda was amazing! Herbal tea was delicious! The whole experience was fantastic!

I thought I liked the Turkey Creek location of Natural Alternatives but after recent events, I do not recommend you go here unless you are prepared to always give them good reviews or none at all. if you give honest, constructive feedback which they don't like, they will take it personally and refuse to do your hair. I had been going to Molly for about a year as a regular customer (every six to eight weeks and I was probably one of the higher paying clients) and I thought she did a good job. She listened well to what I wanted done and delivered. It was expensive but I thought it was worthwhile as I wanted to use natural products and I thought she was pleasant. This all changed when I received requests from the salon for feedback. The first feedback I gave about one month ago was that one of the guys who worked at the reception desk was stand-offish and not very friendly and I felt increasingly more uncomfortable dealing with him. The second time I gave feedback I mentioned that I had requested Molly to put in red highlights in addition to the blonde highlights that I normally get but they did not turn out. Admittedly, I sprung this on her on a whim the day of my appointment as I wanted a change. She tried to give me the red highlights but no red was visible and she asked me to come back in a week if I still wanted them. I also mentioned to her and in my review that it was becoming increasingly difficult to book an appointment with her. I honestly thought that these reviews would be taken as constructive criticism but apparently she (and the salon) took offense to them. I was disappointed at not being treated as one of their better customers, both by the receptionist who was stand-offish and by the increasing difficulty in trying to get an appointment with Molly. I went back the next week but she told me that since I wrote a bad review about her messing up my hair she did not want to do my hair anymore and that I should go somewhere else. I told her that I gave an honest review and that if I liked the red highlights I would have given positive feedback. I'm sorry but If I get a request from the salon to submit feedback, I am going to be honest and it is not meant to diss them but to help them understand what they are doing right or not. I really did not expect this type of reaction from her and I have never experienced this before but I will go elsewhere now.

The salon itself is beautiful and modern but also not overwhelmingly huge and you feel really prioritized from the start. The front desk staff offered tea or water which was awesome! My stylist Autey is absolutely fantastic, she took her time planning my color, matching swatches, and even gave a price quote before to make sure everything would be good for me. My hair turned out better than I’ve ever had, it’s my absolute dream hair! Will be returning here to see Autey indefinitely. 10/10!!

My first visit with Autey. I'm very happy with how my hair turned out and everyone there was great. I will definitely be returning for follow up service!

I have been seeing Porter for over 16 years and he always does an amazing job cutting and styling my hair. I love the quality of the Aveda products that are used and they smell amazingly fresh.

I love Tracy and the attention she gives me. I love the salon environment which is classy and down to earth. I always experience a great calming time. Thank you!