Mizu Japanese Head Spa

My cousin and I decided to take some time to relax and have our hair professionally washed. We had an excellent experience at this establishment. The staff was incredibly friendly, professional, and attentive. I will definitely return whenever I visit Colorado again.

While I didn’t initially feel like my service in particular lived up to my initial expectations i am very impressed that Gabriella the manager/owner of the spa really takes earning my business to heart. She saw my review and immediately called to remedy the situation and discuss my feedback. I am genuinely excited to try the service again with one of the technicians she recommended and I really feel so impressed by her communication before and most importantly after the service. This is a newer spa and while they are still working out some of the details of their services I can see why they have earned the 5 star feedback. I am excited to visit again soon. Edited to add: After i got home and showered and styled my hair it was soft and manageable. I think a good add-on extension to the service would be a blowout following the head spa so the results can be fully appreciated and enjoyed.

I did the 2hr experience yesterday. I was super excited since I suffer from dry scalp. I loved the atmosphere and the customer service was amazing. Unfortunately, there wasn't much scalp massaging done. I've been to a headspa in Japan and the person there was massaging my head with her fingertips the entire time. I felt like at Mizu, it was more water than massaging with fingertips like I thought. Also, there is no detangling done and I have super curly hair so my hair is all matted and dried out from this :( I'm still happy I tried it and would still recommend it to others. I would not recommend to people with curly hair through. Edit: Updating my review to 5 stars after Gabriella, the office manager, called. So kind and accommodating, I'm honestly blown away by the service. That alone is enough for 5 stars but also the fact that they really want to make it right and cater to ALL hair textures is amazing. In fact, they are ordering products specifically for curly hair and will use that on me next time! I'm soooo impressed with the above and beyond service!

What a lovely experience! I booked the tranquility package which was a lovely mix of massage, facial and hair treatment. I felt so at ease and relaxed. They did the hair analysis before and after which was very cool to see. Definitely will be returning soon

I had the best time at Mizu head Spa, it was such a relaxing experience, I can’t wait to go back! It was my birthday and they had champagne and chocolates for me, I felt very special. I highly recommend the place.

I had the Serenity package, and it was the best value-for-money treatment I’ve ever had. The spa is impeccably clean, the staff is professional and kind, and the treatment itself was superb. I could tell they genuinely care about every detail of the experience. It completely changed my perspective on the benefits of deep scalp cleansing. Definitely worth the money!

10/10 recommend this spa! Christina was amazing. She was so sweet and kind! She has the best personality. Very professional environment. You should definitely ask for her. My daughter and I received the tranquility for two package, and it was super relaxing. When you pull into the hotel parking lot, the spa is actually on the very right hand side of the hotel. You have to get buzzed in to enter the salon.

Update: Gabriella, the office manager called me right away about my review and was so kind. She thanked me for my recommendations and said several have been put into place already. She asked how they could ensure my daughter’s gift to me was honored and provided me with several options. Customer service such as this is so rare. I really appreciate the care and consideration they took in following up. My daughter gifted me the Tranquility package for Xmas and I was very excited for a special spa day! I wanted to provide a detailed review so future patrons can decide what feels best to them based on my experience. TL;DR - Clean space; kind staff; more of an extended hair wash than a spa experience; multiple sensations and sounds; your clothes will get wet. Location & Entrance: Google maps is misleading - The location is the ‘Indie Salon’ next to and west of the hotel. The entrance is locked and requires texting your technician. No such instructions were in my confirmation emails, but luckily another tech let me in. {Note to owners: provide instructions to avoid confusion.} Technician, Space & Paperwork - Technician Jedria (sp?) walked me to their rented space. It was clean; I liked the lighting, music, and diffuser scent! I chose a nylon or cotton robe and could undress to my comfort level for head/neck access. Jedria lowered a shade for privacy and left. I was told there were free socks, asked to sit, fill out paperwork, and she’d return. {Note to owners: provide paperwork ahead of time.} The Procedure - Jedria asked about a scalp analysis (I said yes), allergies, retinol use, when I last washed my hair, and my hair care routine. The scalp analysis was interesting - kinda gross - I don’t imagine anyone’s scalp looks great magnified! She used a comb to remove bacteria. Jedria had me lay face up on the shiatsu massage table. The table was draped in plastic and had space for my legs to shoulders. I could have my arms in or out. My head/neck were on a metal plate extending into the sink. She asked if I was comfortable; I said yes. I chose hot. She set a timer, and the table began cycling. She started with a nice mini facial including Gua Sha and cold stone massage. It was my favorite part. The hair part was interesting. She covered my eyes/face (except my mouth) with a gel mask. There were many rounds of things applied to my hair, my scalp massaged with combs, scrubbers, brushes, and Jadria’s fingers/nails. I’m guessing ~8 rounds. Some things were hot, some cold. Things falling into the sink were loud. The table was squeezing and rolling - a lot of sensation. Jadria only spoke if I asked a question and once about vanilla or rose (I didn’t smell anything and said vanilla). Nothing was explained, so it was a quiet procedure, which some prefer. I tried small talk (and learned they’re renting a second space and hired extra help). She blow-dried my hair over the bowl while I was still lying down. The metal plate required readjusting; I should’ve asked for a towel sooner. {Note to owners: start with the towel for head/neck support.} It was more of a long hair wash than a massage. The only relaxing part was the water “halo,” but even that wasn’t relaxing due to head/neck pain. Jadria cleaned up, and with my eyes closed, I wasn’t sure if it was over. After drying, Jadria had me sit and used the scalp camera again, showing my dry spots were gone. Jadria said I could change. My robe was soaking wet, and my bra was soaked to the strap. It wasn’t pleasant. There were no towels. I dressed, and Jadria asked if I liked it. I said yes and left. I thanked her again at the entrance, but she hadn’t followed me out. I’m glad I did it. It’s not something I’d buy myself. If you want a long hair wash/scrub, you might enjoy it. If you have auditory or tactile sensitivity, it might not be for you!