Lantana Spa

The best spa experience I’ve had maybe ever! My sister came to town and wanted to do a spa day and I knew I wanted to go to a resort spa, where we could spend the day and use the amenities too. This place fit the bill and it was so easy to set up appointments. The staff were so friendly on the phone and in person. I’m a dentist so I have back and neck pain and whenever I do, I usually get a massage to get relief and for relaxation too. We booked 50 minute deep tissue massages with arnica muscle repair and muscle melter enhancements. Our appointments were at noon but we got to JW Marriott at 815 to do the Cibolo moon brunch buffet. Then we got to the spa at 9 for opening and were able to enjoy to stress and skin teas, aromatherapy room, sauna, indoor spa, outdoor spa and heated pools with pretty much complete privacy! Our massage therapists were Monica and Kristina/Kristin? and both were amazing! I told Kristina I have back and neck pain and hold tension in my head and neck and would like main focus to be on those areas. She did amazing! Early on in the massage I requested if she could ease up on the pressure because sometimes it’s a little painful for me since I’m a baby with that. She understood and from there the pressure was perfect and I enjoyed and relaxed SO much! She even gave me the extra arnica to put on sore muscles after the massage. Will probably request her again next time. Definitely come here, you won’t regret it! We were so relaxed and happy. Couldn’t have asked for a better spa day!

Wonderful spa day. I had a really nice massage from Kevin. The place is very clean and smells so fresh. The indoor amenities are awesome. The outdoor pool and jacuzzi are insanely amazing. You must try this place out. The entire staff from arriving to leaving were gracious and helpful.

I had a great Mani Pedi here, but the front desk is unable to figure out how to charge your card appropriately and I was double charged for my services. Not only did they double charge me (which my bank notified of), they refused to correct their error and transferred me to a number in their accounting department that didn't connect to anyone. This is absolutely inappropriate and unacceptable to charge your customers twice for the same service and then do absolutely nothing to fix the problem. I would advise against going to this spa if you care about the financial security of payments. It begs the question that if they can't get this right, what else is going on with spa management?

I scheduled a massage with Luis and he did a great job. I felt so relaxed afterwards. The staff is really friendly and so helpful. Kudos to all the Spa staff.

I recently indulged in a facial treatment at the Lantana Spa, and the experience was nothing short of outstanding. From the moment I arrived, the atmosphere was serene and inviting, setting the perfect tone for relaxation. The facial itself was incredible. My esthetician, Pamela, was knowledgeable and customized the treatment to suit my skin’s specific needs. Post-treatment, I was invited to relax in the spa’s serene lounge area. The spa’s amenities, including the steam room and sauna, were immaculate and provided the perfect complement to my facial, allowing me to extend the relaxation even further. Shane, the Spa Director, and his team are exceptional. Overall, the Lantana Spa provided a top-tier experience. I can’t wait to return!

Let me start by saying that the Lantana Spa at the JW Marriott San Antonio isn’t just a spa—it’s a journey into a world away from everything else. The spa director, Shane, is absolutely amazing and the entire staff went above and beyond. My adventure began the moment I stepped into the spa’s calming embrace, with its earthy tones and serene atmosphere. After soaking up the ambiance, I decided to treat myself to the “Ultimate Radiance Facial.” If you’re a guy and have not had a facial, it’s amazing. You look younger, get a massage and boost your confidence. Post-facial, I floated over to the spa’s lagoon-like pool to continue my relaxation, basking in the sunshine with a refreshing drink in hand. Honestly, the hardest part of the entire experience was leaving. There are only a handful of spas in the US that have their own pool and hot tub experience. Even fewer as beautiful as this one. And rare, with how quiet and peaceful the experience was. If you’re looking for a spa experience that goes beyond the usual, and leaves you happy from the inside out, the Lantana Spa is your new best friend.

Had a facial, the facility is clean, locker key was provided to leave my belongings, they have sauna, jacuzzi, private pool, showers, waiting rooms, tea station, and a gift shop. We ordered appetizers and a drink, not too crowded so we were able to enjoy, unfortunately, we were told that the pool was open until 6:00pm, when we went to shower, the showers were closed also, very disappointed because we couldn't shower, wish they could have td us and I would have left the pool earlier to shower.

Background: I got my wife a couples massage and spa treatment for her 50th birthday. This rating in no way reflects the wonderful massage we got. The experience and overall treatment was absolutely terrific. After the massage we looked forward to staying outside and hang out at the spa pool. The outside experience was awful. I came out to the pool and was surprised how poorly the grounds were updated and out dirty everything was. In the process of asking for a couple of lounge chairs together the server asked me to help him move them. After moving them he told me that we could have a cabana if we order a bottle of Champaign. Everyone of the cabanas were absolutely dirty and gross. I was informed that they have a problem with raccoons…. Makes sense. The server didn’t get towels, instead I had to go back and get the towels for my wife and I and then put them on the lounges. We got the Champagne that was almost hot. We did get our lunch on time and was pretty good. We ordered a couple drinks and left 40 minutes of not getting the drinks. On check out we asked the manager to take them off the bill and expressed our disappointment. The manager gave us a bunch of bad excuses about the problems resting with the bar. It was a clinic on bad management and leadership. If I ran the tpc San Antonio I would be very disappointed and attack this opportunity immediately. Bottom line: if you want a great massage than go here. But if you want an experience consistent with the cost don’t go.